Shipping policy

  • How will my order be shipped?

The carrier we use to ship your package for standard shipping is normally determined by the weight and price, and destination delivery zip code of the order. Please refer to the shipping chart below to determine the carrier normally used for your order. In the event your package does not automatically qualify for an expedited shipping method, you may request it for an additional fee.

  • How long does it take to reship an item?

Once we receive a returned item for exchange, please allow 14 business days to complete a reshipment.

  • What is your shipping policy?

The risk of loss and title for all products purchased by you and shipped by PJC pass to you upon PJC's delivery to the carrier for delivery by the carrier to your specified delivery address. The risk of loss and title for all products purchased by you and shipped directly by one of PJC’s vendors pass from such vendor to you upon such vendor's delivery to the carrier for delivery by the carrier to your specified delivery address. Not withstanding the agreement that risk of loss for any package passes to you upon delivery to the carrier, to accommodate our customers, PJC will assume responsibility for any damage or loss in transit or for non-delivery, provided that PJC receives a written notice of claim within the earlier to occur of (i) forty-five (45) days from the order date, (ii) thirty (30) days from the shipment day, or (iii) twenty (20) days from the date when the shipment was delivered to your specified delivery address. PJC assumption of responsibility for damage or loss in transit or for non-delivery terminates if a written claim is not timely received by PJC. In any event, PJC’s responsibility is limited to either replacement of the merchandise or at PJC’s sole option, return of the purchase price and shipping charges. Once the package is delivered to your specified delivery address, PJC’s assumption of responsibility for non-delivery terminates. If your order requires signature confirmation, any order signed for at your specified delivery address is conclusively deemed delivered. If your order requires delivery confirmation, a final scan reflecting delivery to your designated delivery location conclusively establishes such delivery.